What to Do When Your Pipes Burst: A Step-by-Step Guide

Burst Pipe?
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Here's Exactly What To Do Next to Minimize Damage and Speed Up Repairs!

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When freezing temperatures hit, a burst pipe can quickly become one of the most stressful and damaging home emergencies. Taking swift action is essential to minimize damage, prevent further issues, and start the recovery process. Here’s a step-by-step approach to managing the situation effectively.
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1. Shut Off the Water Supply
The first step in addressing a burst pipe is to immediately turn off your home’s main water supply. This will stop water flow and prevent additional flooding. The main water shut-off valve is usually located near the water meter or where the main water line enters your home. Familiarizing yourself with this location ahead of time can save precious minutes during an emergency.

2. Disconnect Electricity In Affected Areas 
If water has reached electrical outlets, appliances, or the breaker box, switch off the power to those areas immediately. Never interact with electrical systems or enter standing water near electricity without ensuring it is safe to do so. If you are unsure, consult a licensed electrician for assistance.

3. Contain and Mitigate Water Damage

• Use towels, mops, and buckets to absorb standing water and prevent it from spreading to unaffected areas.
• Move furniture, rugs, and personal items out of the affected zone if needed to reduce damage.
• Be cautious of sagging ceilings or bulging walls, as these may be signs of structural damage. If in doubt, consult a professional before attempting cleanup.

4. Contact a Licensed Plumber
Once the immediate water flow is stopped and the area is safe, call a licensed plumber to repair the burst pipe. A professional can assess the damage, identify the cause, and ensure the issue is resolved properly to avoid recurring problems. During extreme weather, plumbers may be in high demand, so contact one as soon as possible.

5. Document the Damage
Thorough documentation is crucial for insurance purposes. Take clear photos or videos of:

• The burst pipe and surrounding damage
• Water-affected areas, including walls, floors, ceilings, and personal items
• Any temporary steps you've taken, like using buckets or towels to contain water

This evidence will help when filing your insurance claim and ensure the process runs smoothly.

6. Notify Your Insurance Company
Once the situation is under control, contact your homeowners insurance provider to report the damage. Share your documentation and any receipts for temporary repairs or professional services. Your insurance company will guide you on the claims process and what is covered under your policy.

7. Hire Reputable Professionals
If repairs or restoration work is needed, ensure you hire licensed and insured contractors:

• Request written estimates and confirm whether their work aligns with your insurance coverage.
• Avoid attempting major repairs yourself, as this could lead to further damage or void warranties.

8. Prevent Future Issues
After the damage is repaired, take proactive measures to protect your home from future pipe bursts:

• Insulate pipes in exposed or unheated areas, such as crawlspaces, attics, or exterior walls.
• Keep your thermostat set to a consistent temperature, even when you’re away.
• Install a water leak detection system to catch problems early before they escalate.

Dealing with a burst pipe can feel overwhelming, but taking the right steps can minimize damage and make recovery easier. If you have questions about your insurance policy, need help filing a claim, or want to review your coverage, our team at Corin Insurance Group is here to assist you. Contact us today for expert support and peace of mind.

-Madalyn Sanford